Problem reporting

You can now report problems to the Parish, Borough and County Councils online.

The Borough is responsible for: Refuse collection and recycling, Street cleaning, Environmental Health (pest control, stray dogs, food safety), Sports and leisure facilities (Leisure centres, parks, playgrounds), Arts and Culture (Museum, Town Hall, rural tours), Housing, Planning applications, Support for new businesses and new retail development, Watercourses (Not Main River).

The Borough has now a team a Street Wardens who can patrol villages and issue on the spot fines for such nuisances as fly tipping, dog fouling, litter, and abandoned cars. They can be contacted by telephone on 634 563 or email contactcentre@charnwood.gov.uk

The County is responsible for Road Signs & Road Lines,Broken drain or manhole, Road/Pavement defects, Footpath/Road repair, Overgrown hedges/Verges/Trees, Grass Cutting, Winter Salt/Gritting/Snow Clearance, Other Highways defects.

The Parish has more limited responsibilities but you can report anything to the Clerk who can forward to the relevant authority - see the Helpline link on the left of this page.

Flooding advice

Street Cleaning Schedules

Highway Maintenance Schedules

Information on road works is available from the County Council. Highway Patrols visit regularly to inspect and repair our roads. Report any serious defects or hazards to Roadline on 0800 62 62 03 who can respond to emergencies 24/7.

Dog fouling etc.